(Jim Mikula is on vacation. This column was originally published in January.) One of my favorite business books is “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. The book is a best seller at over 10 million copies sold worldwide. A 21-member research team led by ...

The Executive Director of Frontera Healthcare Network was appointed as an advisory member of a new state Healthcare Workforce Task Force last Wednesday. Mikki Hand, the Frontera Healthcare Network executive director, from Menard, has been appointed as an advisory member and will serve as co-chair of...

It’s Our Business This summer, I’ve been thinking a lot about creative and critical thinking, so an article titled “The Art of Asking Smarter Questions” intrigued me. Written by three professors at the International Institute for Management Development, a 75-yearold, global business education organi...

It’s Our Business At the heart of excellent service is understanding the customer’s conditions of satisfaction. Many years ago, I was fortunate to stu...

“Are we keeping up?” That was the question posed by Mayor Jeryl Hoover at a joint meeting between the City of Fredericksburg and Gillespie County Comm...

While lines may wrap around Fredericksburg’s lone Starbucks each morning, local coffee shops are still finding success with residents and tourists, al...